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Privacy Policy

Last updated: January 1, 2025

IMPORTANT: AI DATA PROCESSING DISCLAIMER

This Service processes your data through artificial intelligence systems. You acknowledge that AI processing may result in inaccurate outputs, data misinterpretation, or unintended uses. AgentsX is not responsible for any consequences arising from AI processing of your data.

1. Information We Collect

We collect several types of information from and about users:

  • Personal information that you provide by filling in forms on our Service, including name, email address, and company information
  • Information about your usage of the Service, including workflows created and agents deployed
  • All data, queries, prompts, and content you submit to or through the Service, which may be processed by AI systems
  • AI-generated outputs, recommendations, and analyses created in response to your inputs
  • Technical data including IP address, browser type, operating system, and device identifiers
  • Communications between you and AgentsX
  • Usage patterns, interaction logs, and behavioral analytics

AI Data Processing: All data you provide may be processed, analyzed, and used by our AI systems to generate outputs. You acknowledge that AI processing is inherently uncertain and may produce unexpected results.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service and AI capabilities
  • Train, fine-tune, and enhance our AI models and algorithms using your data and interactions
  • Generate AI-powered outputs, recommendations, and analyses based on your inputs
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Aggregate and anonymize data for research, development, and improvement of AI systems

You expressly consent to the use of your data for AI training and improvement purposes. Your data may be used to improve AI model performance, even after you discontinue use of the Service.

3. AI-Specific Data Risks and Disclaimers

3.1 NO GUARANTEE OF DATA ACCURACY OR SECURITY IN AI PROCESSING

You acknowledge and agree that AI systems may misinterpret, misclassify, corrupt, lose, or inappropriately process your data. AgentsX makes NO WARRANTIES regarding the accuracy, security, or appropriate handling of your data by AI systems. Data processed through AI may be subject to hallucinations, biases, errors, or unintended transformations.

3.2 USER ASSUMES ALL RISK FOR DATA SUBMITTED

You assume all risks associated with submitting data to AI systems, including but not limited to data loss, data corruption, unauthorized inference, re-identification of anonymized data, privacy breaches, and exposure of sensitive information through AI-generated outputs. You are solely responsible for determining whether data is appropriate for AI processing.

3.3 SENSITIVE DATA WARNING

You are strongly advised NOT to submit personally identifiable information (PII), protected health information (PHI), financial account information, trade secrets, confidential business information, or any other sensitive or regulated data to the Service. If you choose to submit such data, you do so entirely at your own risk and AgentsX shall have no liability for any consequences arising from such submission or subsequent AI processing.

3.4 AI MODEL TRAINING AND DATA RETENTION

Your data and interactions may be retained indefinitely and used to train, improve, and develop AI models, even after account deletion or service termination. While we implement data anonymization procedures, you acknowledge that complete anonymization may not be possible and that your data characteristics may remain in trained models.

4. Data Security and Limitations

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We maintain industry-standard encryption, access controls, and regular security audits to protect your data.

AI-Specific Security Limitations: AI systems may be vulnerable to adversarial attacks, prompt injection, data poisoning, model inversion, and other novel attack vectors. We cannot guarantee protection against all AI-specific security threats. You acknowledge these inherent risks in AI systems.

5. Data Sharing and Third-Party AI Services

We may share your data with third-party AI service providers, cloud computing platforms, machine learning infrastructure providers, and other vendors necessary to operate the Service. These third parties may process your data in jurisdictions outside your country of residence. You consent to such international data transfers and third-party processing.

We may also share aggregated, anonymized, or de-identified data with research institutions, academic partners, or other third parties for AI research and development purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Data used for AI training purposes may be retained indefinitely in anonymized or aggregated form. When we no longer need your personal information for service provision, we may still retain it for AI model improvement, research, or legal compliance purposes.

7. Your Rights and Limitations

Subject to applicable law, you have the right to:

  • Access, update, or delete your personal information (subject to limitations below)
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Data portability
  • Withdraw consent at any time

Important Limitations: Once your data has been used to train AI models, it may not be possible to completely remove its influence from those models. Deletion requests may not affect data already incorporated into trained models or aggregated datasets. Your rights may be limited by technical feasibility, legitimate business interests, legal obligations, and the nature of AI systems.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Limitation of Liability for Privacy Breaches

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTSX SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS, DATA BREACHES, AI-RELATED DATA MISUSE, PRIVACY VIOLATIONS, OR ANY OTHER SECURITY INCIDENT. You acknowledge that data security risks are inherent in AI systems and internet-based services. Your sole remedy for any privacy concern is to cease using the Service.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at noreply@support.agentsx.ai